Contact information
Contact Rivo
Rivo is a Singapore-based online retailer offering premium shower systems, hand showers and thoughtfully selected shower accessories.
Whether you require product guidance, compatibility assistance, order support or after-sales service, our team is here to assist with clarity and care.
Rivo operates online and does not currently maintain a public showroom or accept walk-in visits.
Get in Touch
Email
contact@rivobath.com
WhatsApp
Message Rivo on WhatsApp
We aim to respond within one business day. Response times may be longer during weekends, Singapore public holidays or periods of unusually high enquiry volume.
How We Can Assist
- Product selection and model comparisons
- Hand-shower and hose compatibility
- Shower-system suitability and installation enquiries
- Order, delivery and payment enquiries
- Warranty claims and replacement-part assistance
- After-sales support and troubleshooting
Information to Include
To help us assist you efficiently, please include the following information where relevant:
- Your order number or proof of purchase
- The product model and colour
- A clear description of your enquiry or concern
- Photographs or a short video, where applicable
- Your water-heater and plumbing arrangement for compatibility enquiries
Business Information
Brand: Rivo
Legal entity: JAK3 Pte Ltd
Unique Entity Number: 202338932R
Country of registration: Singapore
Website:
rivobath.com
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